Grandma's Soul Food Kitchen LLC Privacy Policy

​

Last Updated: 09/11/23

 

Thank you for choosing Grandma's Soul Food Kitchen LLC ("we," "us," or "our"). We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, mobile application, or visit our restaurant. By accessing or using our services, you consent to the practices described in this Privacy Policy.

​

Information We Collect

 

We may collect personal information that you provide directly to us when you:

1. Make Reservations: We may collect your name, phone number, email address, and reservation preferences when you make a reservation at Grandma's Soul Food Kitchen LLC.

2. Order Online: If you place orders through our website or mobile application, we may collect your name, contact information, payment details, and delivery or pickup preferences.

3. Join Our Mailing List: If you subscribe to our newsletter or mailing list, we may collect your email address and other contact information.

4. Interact with Us: When you contact us with questions, comments, or feedback, we may collect your name, contact details, and the content of your communication.

5. Visit Our Website: We may collect information about your browsing history, IP address, device information, and usage patterns through cookies and similar technologies. You can manage your cookie preferences through your browser settings.

6. ​

How We Use Your Information

 

We use the information we collect for various purposes, including:

1. Providing Services: To fulfill reservations, process orders, and provide a seamless dining or takeout experience.

2. Communication: To send you transactional emails, updates about your reservation or order, and promotional materials if you've subscribed to our mailing list. You can opt-out of promotional emails at any time.

3. Improvement: To analyze and improve our services, website, and customer experiences.

4. Legal Compliance: To comply with legal obligations and respond to law enforcement requests.

​

Sharing Your Information

 

We may share your personal information in the following circumstances:

1. Service Providers: We may share your information with trusted service providers who help us operate our business, such as payment processors, delivery services, and marketing partners.

2. Legal Requirements: We may disclose your information to comply with applicable laws, regulations, or legal processes.

3. Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

​

Security

 

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.

​

Your Choices

 

You have choices regarding how we use and disclose your personal information:

1. Access and Update: You can review and update your personal information by contacting us.

2. Opt-Out: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in the email.

​

​

Children's Privacy

 

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their personal information, please contact us, and we will take appropriate steps to delete the information.

​

Changes to this Privacy Policy

 

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the revised Privacy Policy on our website or through other means.

 

Contact Us

 

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

​

Grandma's Soul Food Kitchen LLC

​

8279 Wahrman St Romulus MI 48174

​

grandmassoulfoodkitchen@gmail.com

​

(734) 629-6369

​

We will respond to your inquiries in a timely manner. Thank you for trusting Grandma's Soul Food Kitchen LLC with your personal information.