Grandma's Soul Food Kitchen LLC Terms and Conditions

Last Updated: 09/11/23

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By accessing and using the services of Grandma's Soul Food Kitchen LLC ("we," "us," or "our"), you agree to abide by these Terms and Conditions. Please read them carefully before making reservations, ordering online, or visiting our restaurant.

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Reservations

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1. Reservation Policy: We offer reservations through our website, mobile application, or phone. Reservations are subject to availability and are not guaranteed until confirmed by us.

2. Cancellations: If you need to cancel or modify your reservation, please do so within the specified time frame provided during the reservation process. Failure to do so may result in cancellation fees.

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Orders

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1. Ordering Policy: When you place an order through our website or mobile application, you agree to pay all charges incurred, including applicable taxes and delivery fees. All orders are subject to acceptance and availability.

2. Delivery and Pickup: We offer delivery and pickup options. Delivery times are estimates and may vary depending on demand and location. You are responsible for providing accurate delivery or pickup instructions.

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Dining

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1. Dress Code: We may have a dress code, which will be communicated to you upon making a reservation. Please adhere to our dress code to ensure a pleasant dining experience.

2. Allergies and Dietary Restrictions: If you have allergies or dietary restrictions, please inform our staff before placing an order. While we will do our best to accommodate your needs, we cannot guarantee that our dishes are allergen-free.

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Conduct

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1. Behavior: We expect all guests to behave in a respectful and courteous manner towards our staff and fellow patrons. We reserve the right to refuse service to anyone displaying disruptive or inappropriate behavior.

2. Alcohol Policy: If we serve alcoholic beverages, you must be of legal drinking age to consume them. We reserve the right to refuse service if you are unable to provide valid identification.

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Intellectual Property

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1. Content Usage: All content on our website, mobile application, and marketing materials, including text, images, and logos, is the property of Grandma's Soul Food Kitchen LLC and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute our content without our written permission.

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Privacy

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1. Privacy Policy: We collect and process personal information as described in our Privacy Policy. By using our services, you consent to our data practices as outlined in the Privacy Policy.

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Changes and Termination

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1. Modification of Terms: We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website or mobile application.

2. Termination: We may terminate or suspend your access to our services without notice for any violation of these Terms and Conditions or for any other reason deemed necessary.

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Governing Law

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1. Applicable Law: These Terms and Conditions are governed by the laws of Michigan, without regard to its conflict of law principles.

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Contact Us

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If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

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Grandma's Soul Food Kitchen LLC

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8279 Wahrman St Romulus MI 48174

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grandmassoulfoodkitchen@gmail.com

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(734) 629-6369

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Thank you for choosing Grandma's Soul Food Kitchen LLC. We look forward to serving you and providing you with a memorable dining experience.